Casual Retail Assistant

Closing Date: 05/07/2026
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All Locations
London
What type of role are you interested in
Casual Worker
Advertising Salary
£14.04 per hour

About The Role

We are currently looking for an enthusiastic individual to join our team and become an integral part of an inspirational and vibrant trading environment.  As the first and often the last point of contact with our visitors this is a key role in providing a welcoming environment, striving to maximise both visitor enjoyment and engagement with WWT's work.

Providing a warm and informative welcome to all visitor segments in our trading areas, meeting visitor experience targets and maximising sales and membership recruitment.  You'll contribute to the delivery of agreed targets and help to generate profits that support the conservation work of WWT.

This is a casual position where hours are offered on an ad hoc basis. Candidates will need to be willing to work some weekends, bank holidays and during the school holidays.

When visiting our website, you will notice the position is referred to as Casual Trading Assistant. This is how the role is known internally at WWT.

About You

The successful candidate will have a friendly personality and a commitment to providing an exceptional visitor experience.

You will:

  • give every visitor a warm welcome to our retail shop and demonstrate exceptional customer service.
  • consistently and proactively promote and maximise sales opportunities.
  • use your artistic flair to make appealing displays working to our visual merchandising standards.
 Sound like your kind of role? Take a look at the full job description to find out more.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

  • Wake up every day knowing your work is helping to restore wetlands, and our world
  • Be surrounded and inspired by our team of passionate, dedicated people
  • Free entry to all our wetland centres, including your family
  • Free car parking and secure bike storage areas
  • Colleague discount on shopping and memberships
  • Cycle to work scheme
  • Contributory pension scheme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410

 

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