Trading Support Volunteer

No previous experience is required for this role as full training will be provided, and a willingness to learn new skills is more important.

However, this role would suit you if:

• You have excellent verbal communication skills and good listening skills.
• You feel confident in interacting with members of the public and are able to adapt your approach to suit your audience.
• You have experience in using multi-operation tills.
• You have a positive friendly attitude and commitment to excellent customer service.
•  You have an interest in, and enthusiasm for, the work of WWT.
• You can work using your own initiative under the direction of the Trading Manager.
• You are committed to undertake the relevant training needed for the role.

About us

We are WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether you’re looking to meet new people, learn new skills or spend time in our wildlife-rich wetlands, there’s a volunteer role for you. Just a few hours spent volunteering can really make a world of difference to our wildlife, and to you.

So, come surround yourself with the wonder of wetlands, and the people who inject their energy and passion into them. Whatever you do here, you’ll be helping to restore wetlands and unlock their power. The only question left is, what role will you play?

Please note that from September 2026, WWT Llanelli will be switching to a seasonal opening hours pattern: https://www.wwt.org.uk/wetland-centres/llanelli/changes

Why you’ll love volunteering at WWT

• Make a real contribution to the conservation work of WWT by helping to restore and conserve our internationally important wetland sites
• Be surrounded and inspired by like-minded nature lovers who bring energy, passion, and expertise to their roles
• Make new friends and become part of an inspiring and inclusive community
• Gain relevant volunteering experience and learn & develop new skills
• Get volunteer discount on WWT shops, café, and membership
• Get free entry to all our UK wetland centres, including your family
• Receive access to wildlife talks, webinars, and practical information to help you manage your volunteer role as well as daily life
• Be kept informed on what’s happening across the WWT and the positive change you are helping to make happen