Visitor Centre Welcome Volunteer

Closing Date: 01/11/2026

Apply

Caerlaverock

Volunteer

Not Specified

Engaging visitors and communities with wetlands

Home
Vacancies
Visitor Centre Welcome Volunteer

About The Role

As a Visitor Centre Welcome Volunteer, you will help create a positive and memorable experience for visitors coming to WWT Caerlaverock. By providing excellent customer service and encouraging visitor engagement, you'll support WWT's conservation work and inspire people to connect with wetlands and the wildlife they protect.

This is a great opportunity to meet a wide variety of people, build confidence and customer service skills, and become part of a friendly and supportive team. You'll learn about wildlife and conservation, gain experience using a till system, and help visitors enjoy a fantastic day out in a beautiful wetland environment.

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with the necessary equipment, uniform, and anything else needed to thrive in your role.

Main tasks

Welcoming visitors to the centre
Answering visitor queries
Processing admissions and donations
Sharing information about the reserve and recent wildlife sightings
Maintaining the self-service drinks station
Supporting the wider visitor services team with daily activities

About You

No previous experience is required for this role as full training will be provided, and a willingness to learn new skills is more important.

However, this role would suit you if:

You are friendly and approachable with a positive attitude
You enjoy interacting with a wide range of people
You are able to work both independently and as part of a team
You have an interest in wildlife and conservation

General notes

We are particularly looking for volunteers who are available to help out one day a week on Thursdays, Fridays, or Saturdays.
This role is not suitable for people under 18 years.

About Us

We are WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether you’re looking to meet new people, learn new skills or spend time in our wildlife-rich wetlands, there’s a volunteer role for you. Just a few hours spent volunteering can really make a world of difference to our wildlife, and to you.

So, come surround yourself with the wonder of wetlands, and the people who inject their energy and passion into them. Whatever you do here, you’ll be helping to restore wetlands and unlock their power. The only question left is, what role will you play?

Apply

Other jobs like this

Similar