At WWT, we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. People feel part of something amazing and are motivated to make a difference.
As a Welcome Volunteer, you will create a great first impression for visitors coming to WWT Martin Mere, whether it is pointing visitors in the right direction or letting them know the day’s events to help them make the most of their visit. We are looking for a someone who can offer excellent customer service to every one of our visitors, inspiring people to make the most of their visit, connect with our wetlands, and secure the essential support we need to continue our ambitious plans for wetland conservation.
This is a great opportunity to meet a wide variety of people, build confidence and customer service skills, and become part of a friendly and supportive team. You'll learn about wildlife and conservation and help visitors enjoy a fantastic day out in a beautiful wetland environment!
Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.
Main tasks
- Providing a warm, friendly welcome to all visitors to the centre
- Familiarising yourself with events & activities, recent wildlife sightings, and centre developments so that you can provide up-to-date information to visitors
- Using leaflets & maps to point out locations of interest to visitors
- Assisting with visitor enquiries
- Conducting specific talks to the public (training and script provided)
- Conducting activities including opening the moth traps and using props to actively engage with visitors
- Conducting guided walks of the reserve (training provided)