Visitor Experience Administrator

Closing Date: 31/12/2025

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Slimbridge

Employed

£24,901.50 per annum

Permanent

Admin and Office Support

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Visitor Experience Administrator

About The Role

We have an exciting opportunity to become a key part of the Visitor Experience team at WWT Slimbridge Wetland Centre.

As a Visitor Experience Administrator, you’ll play a vital role in providing both administrative and operational support to ensure the smooth running of day-to-day operations, as well as seasonal, special, and VIP events.

In this role, you’ll supervise the Administrative Assistant and Receptionist, while providing administrative and operational support to the Visitor Experience Manager. Working closely with the Visitor Experience Manager and Visitor Experience Officer, you’ll support the planning and delivery of daily activities and events throughout the year.

This is a full time position working 37.5 hours per week, 5 days from 7 including weekend and bank holiday working.

About You

To join as Visitor Experience Administrator you will need:

A Level or equivalent qualification in a relevant subject (e.g. Events Management, Education, Communications, Tourism).
Full UK driving licence.
Experience in public engagement, ideally within a visitor attraction, arts, hospitality, or entertainment setting.
Strong customer service skills.
Experience organising events in a fast-paced and high-volume environment.
Office/admin experience with good working knowledge of Microsoft Office (Excel, PowerPoint, Outlook).

Experience managing volunteers within a team setting.

We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

Wake up every day knowing your work is helping to restore wetlands, and our world
Be surrounded and inspired by our team of passionate, dedicated people
33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
Free entry to all our wetland centres, including your family
Free car parking and secure bike storage areas
Colleague discount on shopping and memberships
Cycle to work scheme
Contributory pension scheme
Life Assurance of three times your salary, for peace of mind for your loved ones
Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

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