Welcome Host

At WWT Arundel Wetland Centre we want to ensure that our visitors receive a warm, friendly welcome to ensure they have a comfortable and enjoyable visit. In this role you’ll be part of the team providing a helping hand to ensuring that our visitors have a great day to remember from start to finish. You’ll also be a key representative and champion of WWT actively engaging our visitors, providing them with information and advising them on our latest conservation initiatives and the benefits of our membership scheme. 

What will you be doing?

• Proactively engaging with all visitors, providing a warm, friendly welcome and goodbye
• Supporting the Retail, Admissions & Membership team
• Promoting and encouraging visitors to become WWT members
• Answering visitors questions and assisting them with directions to site facilities
• Promoting daily activities and highlighting future events
• Greeting ad hoc and pre-booked visiting groups and assisting them to plan their visit
• Updating visitor information and generally helping staff to keep the site tidy and presentable
• Supporting staff and other volunteers during busy periods and special events in a variety of ways, which may include; manning activity tables, directing vehicles into the car park, managing queues, handing out flyers, cafe clearing, and any other tasks required
• Using a radio to communicate with staff about any incidents or situations which require attention i.e. lost children or first aid incidents