Administration Support Volunteer - Venue Hire

Closing Date: 09/01/2025

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Llanelli

Volunteer

Not Specified

Admin and Office Support

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Administration Support Volunteer - Venue Hire

About The Role

Our centre offers a selection of spaces for hire that are great venues for corporate meetings, team away days and other events, and all profit from these goes directly to our global and national conservation projects.

In this role, you will be providing essential behind-the-scenes support for our friendly staff team to generate income for our conservation work by assisting with day-to-day administration, dealing with telephone enquiries, helping to promote our services to potential clients, making bookings, keeping our electronic systems up-to-date and providing clients with information.

Dealing with telephone and email enquiries for bookings
Filing hard copies of bookings
Dealing with visitors enquiries and liaising with the appropriate staff member
Checking voicemails and taking appropriate action
Assisting with general administration
Researching the internet for specific tasks
Helping with basic set-up for events
Assisting with stock take and inventory
Ad hoc help to meet and greet the guests during events
Providing information on WWT Llanelli facilities and daily activities, so that all visitors receive accurate and relevant information to enhance their visit
This is an excellent opportunity to become part of a friendly and dedicated team of staff and volunteers within an internationally important wetland site
A chance to use and further develop your administrative skills
Enjoy new experiences, learn about centre operations and explore opportunities for further training
An appropriate WWT and centre role induction and uniform will be provided
A discount is available in the café and shop on the days of volunteering
Relevant training opportunities will be provided

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need. This will include risk assessments based on your role and any particular support you need

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.

If you are interested in volunteering for WWT but don't wish to apply online, please email [email protected] or leave a message at 01453 891 231 with your name and number.

About You

To carry out this role, you will need:

An interest in and enthusiasm for the work of WWT
A commitment to excellent customer service
Charisma, and a friendly, professional, out-going attitude
Good verbal communication and negotiation skills
Computer skills – knowledge of Windows, (Word, MS Office – Outlook, Excel, PowerPoint) and must be comfortable working with Outlook emails.
Highly organised with good attention to detail
A commitment to delivering excellent customer service
The ability to work as part of friendly, busy team and on your own
Able to work within WWT’s operational and policy guidelines (to be provided as part of your training)
Able to handle multiple projects or tasks
Experience in an office administrative setting is useful

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

Feel good knowing you are helping to restore wetlands, and our world
Be surrounded and inspired by like-minded wetland lovers
Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
Free entry to all our wetland centres, including your family
Volunteer discount on shopping and memberships
Access to webinars and practical information to help you manage daily life

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