Retail Support

Closing Date: 26/06/2025
Apply
All Locations
Slimbridge
What type of role are you interested in
Volunteer
Retail

About The Role

By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT.
 
Your roles may include:
  • Providing a warm, friendly welcome to all visitors, answering queries about Slimbridge Wetland Centre, WWT and retail products.
  • Assisting with receiving deliveries, merchandising and displays, and keeping the shop floor clean and tidy to best present products and ranges.
  • Helping customers select the right binoculars and telescopes, providing product knowledge and opportunities to test out products on site (specialist training will be provided).
  • Assisting customers with purchases from the gallery, collecting and wrapping items and processing sales paperwork.
  • Promoting the benefits of WWT membership and sign-up new members using the computer system.
 
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 
 
If you are interested in volunteering for WWT but don't wish to apply online, please email [email protected] or leave a message at 01453 891 231 with your name and number. 
 
 
 

About You

This role will suit you if you:
  • Have an enthusiastic and friendly manner
  • Have an eye for detail and creativity
  • Excellent verbal communication skills
  • A confident attitude and/or experience in face-to-face contact with the public
  • Commitment to excellent customer service
  • Are happy using a computer and/or till
  • Like working in a busy environment
  • An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)
 
 

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT
  • Feel good knowing you are helping to restore wetlands, and our world
  • Be surrounded and inspired by like-minded wetland lovers
  • Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
  • Free entry to all our wetland centres, including your family
  • Volunteer discount on shopping and memberships
  • Access to webinars and practical information to help you manage daily life

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